Terms & Conditions

Store/Terms & Conditions

Terms & Conditions

Terms & Conditions for The Little Shop of Secrets

1. Product Disclaimer & Limitation of Liability

All products provided by The Little Shop of Secrets are sold for skin and body care, fragrance, or entertainment purposes only. (Our lawyer told us to say this.)

• No Guaranteed Results: We do not guarantee any specific outcomes, spiritual effects, or medicinal results from the use of our products.
• Assumption of Risk: By purchasing from this store, the customer acknowledges that they use the products at their own risk.
• Liability: The Little Shop of Secrets assumes no liability for any misuse of products, including but not limited to improper handling, ingestion of non-food items, or allergic reactions.

2. Cancellations

• 24-Hour Window: Customers may request a cancellation of their order within 24 hours of the initial purchase.
• Process: To cancel, please contact us immediately through our provided contact information. Once the 24-hour window has passed, the order will proceed to processing and cannot be canceled.

3. Refund & Return Policy

• Post-Shipping Policy: Due to the nature of our handcrafted items, refunds are not issued once an order has been shipped.
• Final Sale: All sales are considered final at the point of shipment. We encourage customers to review their cart carefully before completing a purchase.

4. Ownership and Copyright

All material offered on this website and store pages is the property of The Little Shop of Secrets.

Privacy Policy for The Little Shop of Secrets

1. Information We Collect

We collect personal information that you provide directly to us when you make a purchase or interact with our store. This includes:

• Contact Details: Name, email address, and phone number.
• Order Information: Billing and shipping addresses and details of the products purchased.
• Payment Information: We do not store full credit card details; these are handled securely by our payment processors.

2. How We Use Your Information

Your data is used solely to provide services and improve your experience:

• Order Fulfillment: To process and ship your handcrafted items.
• Communication: To send order confirmations, tracking details, or respond to customer service inquiries.
• Legal Compliance: To meet tax obligations or respond to valid legal requests.

3. Information Sharing

We value your privacy. Your information is only shared with third-party services necessary for store operations, such as:

• Payment Processors: To securely complete your transaction.
• Shipping Carriers: To deliver your orders to the correct address.
• Service Providers: Technical tools that help host and manage our online store.

4. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, please contact us through the store's contact page.

5. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Changes will be posted immediately on this page.